Customer Support

Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A context menu will appear. It contains in-depth info about all the actions that you can carry out on the given page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich selection of tutorial video clips illustrating how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you need, take a glance at our extensive FAQ section, which includes questions asked by real persons and provides real solutions. We frequently "revamp" our FAQ database with new articles in an attempt to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of client support engineers available 24x7 and eager to assist you with any query. Each support ticket you send will be responded to within sixty minutes (the average trouble ticket response time is approximately 20 mins), so you will never have to wait a long time to receive an answer to your question.